Shifting gears in tourism and hospitality in a time of crisis
Analysis & predictions about future of tourism industry – 15th July 2021
1st Tourism International Summit: Shifting gears in tourism and hospitality in a time of crisis, organized by the Department of Tourism, Hospitality and Events; The Centre for Research in Tourism Excellence (CERTE) of the University of Sunderland, UK;
Research and Innovation UK and International College of Business and Technology, Sri Lanka.
The unprecedented COVID19 health crisis has brought the world to a standstill, and tourism has been the worst affected of all major economic sectors. However, even if Covid-19 has brought tourism to uncharted waters, our knowledge from previous crises shows that the industry can quickly recover and return to normality. A precondition of this is to regain the holiday intention of visitors, also taking under consideration that in travel, tourism and hospitality, destinations and organizations need to gain the highest possible resilience when facing inevitable crises and disasters.
Key note speakers included:
Ms. Kimarli Fernando – Chairperson Sri Lanka Tourism
Dr Nikolaos Pappas – Associate Professor in Tourism Hospitality and Events, and the Director of the Centre for Research in Tourism Excellence (CERTE) at the University of Sunderland, United Kingdom.
Dr Andrea Caputo – Associate Professor at the University of Trento in Italy, and Reader in Strategy & Entrepreneurship at the Lincoln International Business School of the University of Lincoln in the United Kingdom.
Professor Alexandros Paraskevas – Professor in Strategic Risk Management and Chair in Hospitality Management at the London Geller College of Hospitality and Tourism at the University of West London.
The proposed topics could include but were not limited to the following:
• Risk and crisis management
• Disaster and crisis management operations
• Crisis management communications
• Tourism, hospitality, events and aviation resilience management
• Destination resilience and crisis resolution
The event was supported through the Global Challenges Research Fund.
